We might have seen that blogs of most of the businesses discuss KPO along with BPO. You have heard about these terms on several Ads too. Some businesses take it as a fresh concept and compare it with Business Process Outsourcing or BPO. They usually ask whether KPO is better than BPO or not. Even the medium and large-scale industries avail knowledge process processing rather than business process outsourcing for business growth. In this blog, you will know how best kpo companies India help in the business growth and their role in modern business processing.
What Do You Understand By KPO Or Knowledge Process Outsourcing?
Investopedia defines KPO as “outsourcing in which workers in a different company or by a subsidiary of the same organization carry out knowledge- and information-related work.” Hence, all the KPO firms aim to offer business solutions for fulfilling the needs of partner businesses using staff skills. Thus, it is very important to hire the right type of employees for the KPO set up. As per a recent study, KPO, not the BPO, bring about growth in the outsourcing sector. Though the call centres still consume the largest part of the IT-BPO field, the country also leveraged the other fields that included design and researching.
The government predicts that the demand for KPO will be more, and it will double in the year 2022 with an estimated worth of US $250 BILLION. If this happens, the IT-BPO sector needs to employ about 1.3 million staffs. The KPO sector will be the largest source of the country’s foreign value.
What Are The Benefits Of Hiring KPO Firms?
You might think that why you will need to hire a KPO company? The KPO business helps the firms and start-ups reduce the operational costs and fill up the gap or need for experts. It also frees up the existing staffs to do other tasks and maximizes efficiency.
What are the various types of KPO service providers?
Do you want to hire an outsourcing firm that generally provides KPO services? You can hire the trusted kpo companies in Kolkata to get the best services you are looking for. Here are some of the KPO services to choose from-
- Research and development
- Fraud analytics
- Business and market research and analytics
- Legal processes
- Website development applications
- Technology research
- Clinical research
- Financial consultancy
- Data search
- Project management
- Medical transcript preparation
- Data integration
- Computer-aided simulation
- Engineering research
KPO has a broad scope in various sectors. However, you should be careful to choose the best KPO service provider in India. There are some major reasons why you should choose the KPO services from India. Some of the reasons are neutral accent, country’s high literacy rate, fast economic growth, grasp of English language, cheaper labour costs, bright younger professionals, the time difference is not an issue to consider, highly skilled workplace, long and thorough list of successful outsourced tasks and cultural rapport with the Western nations and so on.
Met Technologies is one of the most trusted KPO providers and digital marketing companies that specialize in offering various services to clients. Choosing Met Technologies for all your KPO needs is the best decision as the staffs working here are experienced and highly knowledgeable.